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BBL Portal

Copyrighted and proprietary to Bridals by Lori

  • Employee Handbook
  • Staff Shortcuts
    • Employee + Staff Forms
    • Gift Cards: BlackTie referrals
    • Holidays
    • Kitchen Duty
    • Staff Benefits
      • 401k Retirement Savings
      • Dental Insurance
      • Employee Purchase Discounts
      • Life Insurance
      • Maternity Leave
    • Paid vacations + sick pay
      • Time off Request
      • Bridal Season Vacation Rules
    • Staff Contact Info
  • Phone|Directory
    • Departments + Extensions
    • Staff Directory
    • Seamstress Info
    • Phone Instructions + Shortcuts
      • Allworx Phone Instructions
    • Utility & Maintenance Directory
  • Instructions
    • ***Payment + Ticket Processing
      • Adjustments
      • Cash
      • Cancellations
      • Checks
        • Check Deposit Instructions
      • Credit Cards
      • eSign
      • Partial.ly Payment Plan
      • Paypal (Buy Now, Pay Later)
      • Refunds
      • Sale Receipts & Signature Requests
      • Split Payments
      • Tips
      • Web Payments
        • Customer Instructions
        • Entering Gravity Web Payments
    • Alarm WiFi Reset
    • eMail Blast Service
    • Employee eMails
    • Emergency Protocols
      • Customer Injury
      • Elevator is not responding
      • Employee On The Job Injury
      • Fire
      • HVAC Info & Loop Controller Reset
      • Panic Buttons
      • Staff Emergency Contacts
    • Fax (email to fax)
    • Paint Colors in Building
    • Printers
      • Connecting to Printers (locations and names)
      • Printing Stamps and Postage
      • Reconnecting Label Printers
    • Tawk.to Chat instructions
    • TV Displays Setup
    • WebKey Instruction
    • WIFI: BBL_Guest
    • Advanced Operations
      • Gravity Fraud Filters
      • WebCam Password
  • Dept. Procedures
    • Marketing Directives
      • Brand Guidelines
    • Training
      • 10 interesting Wedding Facts
      • Etiquette Mysteries
      • Bridal Sales
      • Software Documentation and Videos
    • Merchandise Notifications
    • Store Dept. Manager Duties
    • Customer Service Department
    • BlackTie / Outlet
    • Bridal Department
      • Couture Bridal Gown Notifications
    • Bridesmaid Department
    • Alterations Department
    • Accounting Department
    • Internship Program
  • Forms|Templates
    • Customer & Store Forms
    • Customer Letter Templates
    • Video + Photo Release
    • Employee + Staff Forms
  • Shipping
    • Current Ship Dates
    • Standard Shipping Rates
    • MAP: Ground Transit Times
    • UPS Capital Insurance
    • Fedex Smartpost
  • Sales|Promotions
    • Couture Bridal Gown Price Calculator
    • Vendors
    • Trunk Show Schedule
    • Store Sales & Current Promotions
BlackTie / Outlet KB

Open and Close

  • Outlet Closing Procedures
  • Opening Procedures

Rental Production

  • Tagging / Marking Rental Pants
  • Rental Measurement Guidelines
  • Rental Event Customer Recap Form
  • Rental Registration Package Letter
  • Rental Customer Measure Form Agreement
  • How to Thread Blind Stitch Sewing Machine
  • Rental Production Stock Room Policy
  • Rental Order Production Assembly checklist
  • JFW 2026 Rental Measuring & Sizing Guide

Misc

  • Door Codes
  • Event Registration Procedure
  • Manager Responsibilities
  • Appointment Confirmation Example
  • Assistant Manager Responsibilities
  • Rental Web Form Links
  • Consultant Responsibiities
  • Outlet Vendor Contacts

Process

  • Event Registration Procedure
  • Rental Laundry
  • Single Order Rental Process
  • General Rental Flow
  • Rental Policies
  • Taking In-Store Rental Measurement Procedure
  • Ringing out Retail Customer
  • Adjusting Sale & Rental Prices
  • Outlet Appointment Fee Process
  • Rental Registration POS Ticket Postings
  • Shipping Rentals to Customer
  • Payment Plan Partial.ly (Outlet Lay-away)
  • Blank Event Registration Form

Training

  • Training Consultant Outline
  • Size Chart Shirts, Vest and Pants
  • Outlet Training Manual – New Consultant
  • Outlet Training Manual New Part-Time
  • Consultant Downtime Tasks

Made to Measure Kutetailor

  • Kutetailor Portal and Info
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