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Manager Responsibilities

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Delegate Tasks as needed. Manager is responsible for all to be done.

  • Monthly Employee Schedule –  Email Lori a copy.  All vacation request off for manager must be approved by Lori.  The manager can approve the staff – always make sure there is enough coverage. 
  • Thanksgiving weekend.  ALL EMPLOYEE MUST WORK THE DAY AFTER THANKSGIVING AND CHRISTMAS..
  • Keep up with the weekly/monthly numbers
  • Monthly commission to accounting, end of month sales/rental numbers to Lori and Eddie on the first of the month.

  • Make sure the sales floor is always stocked with the following items (can give this responsibility to a staff member)
  • Gown Bags – Black
  • Hangers/Veil hangers
  • Clips
  • Hairpins/Hair ties
  • Measurement Sheets
  • New Tuxedo Packets
  • Copy Papers
  • Water
  • The sales floor should look nice at all time. 

    Dresses put away, dressing rooms kept CLEAN – bridal bags replaced when torn, and dresses put back in the correct manner- register area kept clean, no drinks, food and no phone use by ANY EMPLOYEE when we have a bride on the floor.  Phones kept in the office or production area. 

    On busy days, all employees should be on the sales floor, helping to put away dresses, etc.

    MAKE SURE THAT THE ROBES IN THE DRESSING ROOMS ARE WASHED ONCE A MONTH – I DO ON THE LAST TUESDAY OF THE MONTH.
  • Approve all invoices that come through the outlet/tuxedo department – Once approved, put in the accounting box. 
  • Laundry processed and Ready for Tuesday pickup, this includes sheet/report listing what is being sent to Laundry, # of shirts, # of Pants and Coats etc
  • Thursday Return of Laundry, grab the Tuesday sheet and mark any discrepancies. Laundry does not get paid until all is back for the week.
  • When laundry invoice is received, compare outstanding tickets to invoice, attached and approve for accounting.
  • Keep up with ordering tuxedos with vendors – Jim’s on EZ Tux/Paul Morrell,then once done, go into sub rent in the POS system and release the orders.
  • Keep up with tuxedo ordering of supplies
    • Tuxedo Pick ticket paper                                Jackets
    • Return Tags                                                     Pants
    • Tuxedo Bags                                                   Shoes
    • Plastic Bags – both shirt and gown bags        Ties
    • New Packet Folders
    • Business Cards
    • Button Extenders
    • Sewing Supplies/Sewing Machine
  • Keep up with tuxedo ordering of new items
  • Cuff Links/button covers
  • Shirts
  • Kelly will price dresses and we will color code the dresses
  • Ordering of plus size dresses from Lori
  • Keep up with ordering
    • Veils
    • Headpieces
    • Jewelry
  • Keep track of new dresses that come into the department, so they can be pulled for photo shoots for the web site.
  • Ideas for Social Media
  • Confirm Saturday appointments, if you do not speak to a person, send and email confirmation
  • The whole reason we are here is to SALE both dresses and TUXEDOS.  We always TRY to accommodate bridal walk in and tuxedo walk ins.  The consultants need to keep track of the timing of the appointment and have control of the appointment, if the group gets out of hand, pulling dresses, etc it is up to the manager to help the consultant and control the appointment. 
  • When a bride calls and pays over the phone WE MUST SEND THEM AN ESIGN.  This is to ensure that they understand that there is no refund and the dresses area as is. 
  • Order and keep track of PROMO TUXEDOS/VELVET DINNER JACKET
  • OPEN/CLOSE DEPARTMENT – BOTH THE MANAGER AND ASSISTANT MANAGER
  • Music – ON and OFF
  • Doors – OPEN/CLOSE
  • TV’S – ON and OFF
  • Daily Money Report
  • Make sure the sales floor is clean before leaving. All dresses put up, hangers, bags etc
  • Lights off (production room/closet/bathroom/conference room/ hall/shipping / receiving)
  • *Over see the department as a whole and make sure things run smoothly
  • *To hire, fire, discipline, and give formal praise to all staff members
  • *To listen to comments and complaints from employees
  • *Scheduling for department based on workload, keep up with employees hours
  • *To buy for the department which includes updating & replenishing stock, (with approval from Eddie and/or Lori)
  • *Work with Eddie/Lori on department ideas, sales, product
  • *Answer Phones
  • *Keep up with monthly goals and employee commissions
  • *Deal with disgruntled customers
  • *Make main decisions
  • *Delegate work to employees according to their strong points
  • *Keep employees information of new information and upcoming events
  • *Promptly reconcile invoices as received, and approve to be paid for the month they come in.
  • *Train employees on new and different sales techniques
  • *Sell merchandise and do fittings when needed on the floor
  • *Price, tag and confirm all merchandise is in the computer/inventory – semi yearly inventory in the department
  • *Help when needed register weddings/events
  • *Help close wedding gown sales
  • *Sales wedding gowns when needed on the floor

Lunch Room Duty

  • When it is time for outlet/black tie – Make sure each employee the week they are assigned cleans the kitchen, if it is on their day off, have another staff member do for them. 
  • During fall, we do blow the leaves at the back door. 
  • Inventory twice a year – NO ONE CAN ASK OFF OR TAKE VACATION DURING THIS TIME.  Inventory is done in July and December.   THE DAY AFTER THANKSGIVING AND CHRISTMAS..
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